Bridging the gap between your Global HQ IT policies and local China operations. Reliable desktop care, Windows Server administration, Microsoft 365 cloud management, and full local compliance.
5x8 Bilingual Helpdesk Active
Direct coordination with Global IT teams & local on-site dispatch.
Custom-tailored IT solutions for foreign representative offices, startups, and multinational subsidiaries operating in China.
Rapid remote helpdesk and emergency on-site engineer visits for daily workplace hardware, software, and peripheral issues.
Comprehensive Apple ecosystem deployment for global businesses in China. Turnkey Apple Business Manager (ABM) registration, dedicated co-management, global MDM bridging, and fleet onboarding.
Expert deployment, license advisory, and seamless hybrid configuration for global M365 ecosystems in the Chinese network environment.
Robust enterprise architecture management ensuring zero downtime, rigorous backup schedules, and tight security access controls.
Safeguard your China entity against legal and regulatory risks while maintaining strict alignment with parent company security postures.
Turnkey turnkey infrastructure for new China offices, expansions, and site relocations with minimal business interruption.
We understand that global IT managers worry about security divergence, unapproved tool usage, and rogue shadow IT in overseas branches. We work strictly within your boundaries.
We enforce your standard operating procedures, antivirus policies, and permission levels without deviation.
We seamlessly plug into your Jira, ServiceNow, Zendesk, or provide detailed bilingual incident logs and monthly reports.
Clear English written briefings and video syncs for your headquarters, combined with patient, friendly native Chinese support for local teams.
China Staff Request
Submits issue in Chinese via WeChat / Email / Phone
30-Min Response & Triage
Remote fix or immediate on-site engineer dispatch
Global HQ Synchronized
English resolution summary logged in HQ ticketing tool
Founded by senior enterprise infrastructure engineers. We bridge cross-cultural technical standards through hands-on multinational support experience, strict NDA confidentiality, and transparent SLAs.
Hands-on delivery experience supporting multinational branches and foreign entities across diverse sectors:
Clear boundaries and legal protections so your headquarters never faces security or liability ambiguity:
Whether you have 5 or 100 people in China, choose a plan that matches your operational scope without costly full-time headcount.
Complete proactive management per user per month. Perfect for established branch offices.
Prepaid engineering hour packs with no expiration. Maximum flexibility for 5–20 person offices.
Fixed-scope, turnkey implementation for office moves, tenant migration, or audit projects.
Common queries from Global IT leaders and China Branch General Managers.
We communicate directly with your HQ IT team via English email, Teams, or ticketing systems (ServiceNow/Jira). We hold scheduled review meetings and strictly follow your Global IT security policies, providing full visibility without language barriers.
Absolutely. Hiring a full-time internal IT engineer in China is cost-prohibitive for small offices, and one person cannot cover all domains (network, security, M365, server). Our flexible plans (hourly packs or retainer) deliver a complete certified IT department at a fraction of a full-time salary.
Global M365 tenants store mailboxes and Teams data in overseas data centers (US/EU/Singapore). Cross-border internet traffic often experiences jitter and packet loss. We implement authorized enterprise SD-WAN and Microsoft-recommended routing policies to ensure smooth, lag-free Teams meetings and instant file sync.
We initiate remote triage within 30 minutes. If a physical hardware or cable issue requires on-site presence, our engineers can be dispatched within 2 to 4 hours in the Beijing area, with comprehensive remote support available nationwide.
Yes, we provide end-to-end turnkey registration, co-management, and fleet onboarding: 1) Turnkey Registration: We handle D-U-N-S registration and Apple China official verification to establish an ABM organization 100% owned by your company; 2) Managed Stewardship: As your authorized co-administrator, we link ABM with your global Jamf Pro, Microsoft Intune, or ManageEngine tenants for automated zero-touch provisioning; 3) Fleet Onboarding & Transition: We use Apple Configurator to manually enroll standalone Mac/iPad fleets, and provide compliant transition proxy onboarding for entities still in pre-incorporation, backed by guaranteed contract-end de-provisioning and asset release.
